01
Built for service businesses. Owned outright when you’re ready.
← All modules
OperationsOperations layer
Service Orders
Work orders that price themselves, from intake through to the ledger.
Take the job in, quote it from an AI-generated flat-rate labour manual, dispatch it, track every hour and part against it, sublet what you do not do in-house, and post the whole thing to the right division's books. Labour is priced from op codes at the rate tier that applies to the customer or the work — not one flat rate for everything. Shop supplies calculate as a percentage of labour rather than being remembered. Tax is decided per work order. AI used on the job is metered to that job and held in WIP until the order posts.
Included capabilities
What Service Orders adds
02
Op codes so the same job is quoted the same way every time
03
Rate tiers — different labour rates by customer, work type or division
04
Sublet tracking for work sent outside, with cost and markup on the order
05
Shop supplies as a configurable percentage of labour, applied automatically
06
Per-work-order tax control instead of a blanket assumption
07
AI parts lookup that suggests the parts an operation needs
08
Dispatch, assignment and completion workflow
09
Printable work orders for the customer and the tech
010
Posts to the division that owns the work — revenue and cost land in its books
011
AI usage metered to the job and held in WIP until the order posts
Connected by design
This module uses the same tenant identity, permissions, shared records, automation events, and reporting conventions as the rest of AppSite. It can be introduced independently without creating another isolated data silo.